Join us for special offers, giveaways and more.

There are already 50 businesses signed up and they are offering door prizes and incentives for you to buy.  MBV invites you to attend this great event and learn more about the local business owners in our community.  Start your day at the Jazz Coffee Cafe at 8 am.  Local food vendors will be on site.   

We look forward to seeing old friends, customers and meeting lots of new people.

So please stop by our table and introduce yourself.

Warm regards,

Stephanie & Dennis Calderone
Gold Canyon Computer Repair, LLC
http://www.gccrepair.com or http://www.goldcanyoncomputerrepair.com
Dennis@gccrepair.com  (Owner/Operator)
Stephanie@gccrepair.com
(Social Media)

PS: We’re launching a New Service @ MountainBrook Village Gold Canyon Bus Fair tomorrow Jan. 8, 9am-2pm (Gold Canyon Computer Repair, LLC) and we’ll be asking for your input (brief 3 Q survey) about others services we’d like to add to our offerings in the future.

Purchasing a new PC is sometimes expensive, and not always necessary.

Deciding to take inventory of unwanted programs and do a clean install of Windows is a great way to start your New Year with a boost! If your computer is at least 3 years or older and Windows is taking longer and longer to boot up it may be a good time for a fresh install. After time your computer builds up a backlog of debris from software, ads and other unwanted programs and often it’s easier to just start fresh.

But before you do make sure you refer to our Quick checklist before your fresh Windows install. Checklist examples include:

•Listing all items that you are leaving with us (For example: black leather laptop bag, Office 2007 CD, backup hard drive & power adapter).

•The computer administrator account and password available at the time of the visit.

•We recommend you make a copy of all of your important information on the computer (like financial information, photos). We offer this service as an add-on: data back-up service a $25 flat-rate fee will apply for the following: Operating system replace and/or reinstall data backup if you choose to back up your documents to CD/DVD/other media.
-My Documents Folder
-Email accounts, Address Book, Settings and Outlook profiles
-Your browsers Favorites list
-Contents of the Desktop
-Music, photos, videos

•Look at all of the Programs you use and make a list of programs you don’t use and ask us to remove them. This will free up space on your computer. Get rid of clutter in 2011.Click the Start menu, and then click All Programs (or Program Files), to see a list of programs installed on your computer.

• IMPORTANT: The customer is responsible for the licensing of any software or operating system that is installed or re-installed on any computer (e.g., operating system (OS) software Windows 2000, Vista, 7 or for example other proprietary softwares added to your machine since purchase games, itunes, graphic programs etc). Note: additional charges apply for required (or optional) parts and/or hardware and software upgrades needed to complete the requested service. Prior approval needed.

Don’t let your guard down. If it sounds strange or unreliable don’t trust it!

Helpful Resources:
Not sure if a website is safe go to AVG ThreatLabs (http://www.avgthreatlabs.com/sitereports).

Snopes (http://www.snopes.com/) is a helpful resource to help identify urban legends, folklore, myths, rumors, and misinformation.

Be wary of the “AVSecuritySuite”. This is a FAKE security client. It’s a clone of other Antispyware Software. See photo below it looks real. The warnings and scan results are there to trick the user into making a purchase of this bogus security client. Don’t be fooled. If your computer is infected with this or another virus give us a call 480-262-9598. Our Virus Removal ($75) & includes free pick-up & delivery for Gold Canyon-AJ areas.

Warning Signs
We’ve all received some of the following emails from family members and/or friends in the past:

• Missing Child (Urban legend hoax)
• Dialing #77 on your cell phone to call the highway patrol (Urban legend hoax)
• Emails starting with ‘This is an actual true story’ (Urban legend hoax)
• Emails from a friend or family members about Viagra or other Rx (Someone’s hacked their e-mail account. Best action is to pick up the phone and call them their e-mail has been hacked/compromised and they need to contact their Internet Service Provider (ISP) and reset their password).
• Virus Malware Hoax, Microsoft Security Patch, Conficker, New Gifts for You, Windows warning

Onguard Top 10 Scams

• The “Nigerian” Email Scam
  • Phishing
  • Work-at-Home Scams
  • Weight Loss Claims
  • Foreign Lotteries
  • Cure-All Products
  • Check Overpayment Scams
  • Pay-in-Advance Credit Offers
  • Debt Relief
  • Investment Schemes

Email Rules

• Don’t open emails having ‘exe’ executable files*; delete them
• Always scan attachments before opening
• Don’t download from the Internet without scanning the files first
• Don’t open emails from unknown senders
• Empty the deleted emails folder immediately after deleting an email having a suspected virus

Report it!
If you think you’re a victim of a scam:

• File a report www.ftc.gov/complaint.
• Contact your state Attorney General naag.org.

Best wishes, Stephanie & Dennis Calderone
Gold Canyon Computer Repair, LLC
http://www.gccrepair.com/

PREPARING FOR YOUR APPOINTMENT (COMPUTER REPAIR AND SERVICE CHECK-LIST)

 BEFORE THE VISIT (CHECKLIST):  

• Complete a copy of our on -line symptoms and inventory checklist (web check-in) or complete it with us over the phone (call 480-262-9598).

• Please provide specific details about the problems your computer may be experiencing. Also indicate approximately when the problems started to happen. The specifics will allow us to recreate the problems and obtain a diagnosis faster. (For example: My computer freezes when getting onto internet or Outlook will not open attachments from anyone or I downloaded a music file now my computer shuts off at random times). 
• Please list all items that you are leaving with us (For example: black leather laptop bag, Office 2007 CD, backup hard drive & power adapter). Note: Gold Canyon Computer Repair, LLC, is not responsible for any lost items which are not listed in this area.   
• Please have the computer administrator account and password available at the time of the visit. 
• We recommend you make a copy of all of your important information on the computer (like financial information, photos). We offer this service as an add-on: data back-up service a $25 flat-rate fee will apply for the following: Operating system replace and/or reinstall data backup if you choose to back up your documents to CD/DVD/other media.
• Look at all of the Programs you use and make a list of programs you don’t use and ask us to remove them. This will free up space on your computer.
• The customer is responsible for the licensing of any software or operating system that is installed or re-installed on any computer (e.g., operating system (OS) software Windows 2000, Vista, 7 or Microsoft Office CD). Note: additional charges apply for required (or optional) parts and/or hardware and software upgrades needed to complete the requested service. Prior approval needed.

PAYMENT AND TERMS:
Pick-up and Drop-off services $75 flat-rate (WE COME TO YOU!) FREE pick-up and delivery for all Gold Canyon-Apache Junction residents and small businesses.  

On-site service fee of $75.00 flat-rate will be charged for the first hour of on-site repair work and $60.00 for each hr after billed in 30 minute increments. Gold Canyon Computer Repair, LLC will come to the client’s location and make the service call during normal business hours 8:00 AM to 5:00 PM. Additional $25.00 fee will apply for service performed outside of normal business hours.

AFTER THE VISIT: Make your next follow-up appointment at the end of your visit.      

• We recommend maintenance every 6 months. FULL SERVICE PC Tune-up $50: Includes running a series of utilities to clean your machine, quick launch and taskbar cleanup, delete unwanted files/programs, perform disk clean-up, install Windows critical updates, test and verify PC hardware and software functionality and if required, defrag your hard drive. Includes opening your computer tower to blow out and remove dust and pet hair which will optimize airflow and keep computer to be properly cooled.
• EMPOWER  yourself. Valuable add-on for the home PC User: Gold Canyon Computer Repair, LLC (GCCR) Customer Loyalty Discount Program $35 annual fee (learn more here).

Things you can do to maintain my computer.

• Conserve Energy – Shut your computer off or put it in sleep mode when
  you’re at work, away from your computer or sleeping. When you set your operating system to automatically fall into sleep mode and eventually hibernate is an easy way to conserve energy.
• Surge Protectors – if you are using a surge protector you can make adjustments, like turning off the entire surge protector to ensure peripherals don’t draw power when they aren’t in use.

Helpful Tips
• Periodically clean out history and Internet temp folders   • Set the days to keep the History to 1 day • Add frequently visited sites to you favorites folder
Troubleshooting
• Check for loose connections • Check power strip (may have kicked it loose) • Check monitor power button • Check batteries in wireless mouse/keyboard • Shut down program, then reopen • Reboot (CTRL+ALT+DEL) Check connection settings • Check with Internet Service Provider (ISP) (e.g., Mediacom, Qwest, etc) to verify they are not experiencing connectivity/downtime problems.

IMPORTANT: Unless your skilled technician we recommend you Leave Your Registry Alone. The wrong changes can make your computer non-functional. If your computer is locking up, blue screening, become slow & sluggish call us local computer repair specialist 480-262-9598, or send us an e-mail (dennis@gccrepair.com) or schedule an appointment online (web check-in).